Frequently Asked Questions

What makes Bepulo toothbrushes different?

Bepulo toothbrushes are designed for people who want better daily care without the throwaway feel of traditional electric toothbrushes.

Our brushes combine premium sonic cleaning with a durable alloy handle and plant-based brush heads — delivering a powerful, comfortable clean in a form that’s designed to be kept.

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How does the 100 Day Satisfaction Guarantee work?

Every Bepulo sonic toothbrush is backed by our 100 Day Satisfaction Guarantee.

Use it at home as part of your normal routine. If it’s not right for you within 100 days of delivery, we’ll make it right.

This guarantee is offered in addition to your rights under Australian Consumer Law. Full details are available on our Returns page.

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Why choose sonic over manual brushing?

Sonic toothbrushes use high-frequency vibrations to help remove plaque from teeth and hard-to-reach areas.

The result is a more thorough clean with less effort — without the need for aggressive scrubbing.

Learn more in our guide to choosing the best electric toothbrush in Australia.

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Can I use my Bepulo toothbrush to clean dentures?

Yes — we recommend using Sensitive mode.

The medium bristles can help lift away food and surface stains while remaining gentle enough for everyday care.

As always, use light pressure and follow your dental professional’s advice for your specific denture type.

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Why does Bepulo use alloy and plant-based brush heads?

Bepulo is designed around durability, comfort, and more considered material choices.

We use a durable alloy handle for long-term strength, a premium feel, and better resistance to bathroom use.

For the replacement heads, we use plant-based materials, including PLA for the body and castor oil-based bristles, helping reduce reliance on traditional fossil fuel plastics.

Some internal parts still require conventional materials for waterproofing, safety, and performance.

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How is Bepulo more sustainable than traditional toothbrushes?

Most electric toothbrushes are designed to be replaced as a whole unit over time. Bepulo takes a more considered approach.

Our toothbrushes are built around a durable alloy handle designed to last, paired with replacement heads made with sustainable plant-based materials.

This includes:

• Plant-based PLA brush head components
• Castor oil-based bristles
• A long-life design built around a reusable alloy handle

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Why medium bristles?

We use medium bristles because they provide an effective everyday clean while remaining comfortable on teeth and gums.

It’s the balance we believe works best for most people: enough firmness to help remove plaque, without feeling overly harsh.

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How long does the battery last?

A full charge typically lasts 30+ days with regular use.

Battery life can vary depending on how often you brush and which mode you use.

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How do I charge my Bepulo toothbrush?

Connect the USB-C cable to the magnetic charging base, then plug the other end into your charging adapter.

Place the toothbrush upright on the base to charge.

• The light will stay on while charging
• It will switch off once fully charged
• A red light on the handle indicates when it’s time to recharge

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How does the Bepulo UVC Travel Case work?

The Bepulo UVC Travel Case is designed exclusively for the Bepulo Next, giving you a convenient way to store, carry, and charge your toothbrush while travelling.

When connected to power, the case can charge your toothbrush while running a UVC disinfection cycle. This means you do not need to pack the magnetic charging base when you are away.

Away from power, the built-in battery powers the UVC function only. It will not charge the toothbrush unless the case is plugged in.

The case helps keep your toothbrush protected between uses while supporting a cleaner storage environment.

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Is the Bepulo toothbrush waterproof?

Yes.

Bepulo toothbrushes feature an IPX7 waterproof rating, meaning they are designed to handle everyday bathroom use, rinsing under the tap, and use around water.

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Can kids use a Bepulo toothbrush?

Yes — children aged 12 and up can generally use a Bepulo toothbrush comfortably.

For younger children, we recommend adult supervision and checking with your dentist if you’re unsure what’s best for their needs.

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Do you have an online manual?

Yes — our online manual is available anytime.

User Manual

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How can I contact Bepulo?

We’re always happy to help.

📧 Email: hello@bepulo.com
🌐 Contact page: www.bepulo.com/contact

If you prefer messaging, you can also reach us via WhatsApp.