Frequently asked questions
What makes Bepulo toothbrushes different?
Bepulo toothbrushes are designed for people who want better daily care without the throwaway feel of traditional electric toothbrushes.
Our brushes combine premium sonic cleaning with a durable alloy handle and plant-based brush heads — delivering a powerful, comfortable clean in a form that’s designed to be kept.
How does the 100 Day Satisfaction Guarantee work?
Every Bepulo sonic toothbrush is backed by our 100 Day Satisfaction Guarantee.
Use it at home as part of your normal routine. If it’s not right for you within 100 days of delivery, we’ll make it right.
This guarantee is offered in addition to your rights under Australian Consumer Law. Full details are available on our Returns page.
Why use a sonic toothbrush instead of a manual one?
Sonic toothbrushes can clean more effectively than manual brushes by using high-frequency vibrations to help lift plaque from hard-to-reach areas.
The result is a deeper clean, healthier gums, and less effort — without the need for aggressive scrubbing.
Can I use my Bepulo toothbrush to clean dentures?
Yes — we recommend using Sensitive mode.
Our medium bristles can help lift away food and surface stains while remaining gentle enough for everyday care. As always, use light pressure and follow your dental professional’s advice for your specific denture type.
Why don’t you use bamboo for the toothbrush body?
Bamboo is a beautiful natural material, but it isn’t suitable for safely housing electric components on its own.
Electric toothbrushes need sealed, non-porous materials to protect internal electronics from water and moisture over time. That’s why Bepulo uses a durable alloy body — designed for longevity, everyday bathroom use, and long-term reliability.
How is Bepulo more sustainable than traditional toothbrushes?
Most electric toothbrushes are designed to be replaced as a whole unit over time. Bepulo takes a more considered approach.
Our toothbrushes are built around a durable alloy handle designed to last, paired with replacement heads made with plant-based materials to help reduce reliance on traditional fossil fuel plastics.
This includes:
- Plant-based PLA brush head components
- Castor oil-based bristles
- A long-life design built around a reusable alloy handle
We’re not perfect — but we’re working toward a better material standard for everyday oral care.
Why medium bristles?
We use medium bristles because they provide an effective everyday clean while remaining comfortable on teeth and gums.
It’s the balance we believe works best for most people: enough firmness to help remove plaque, without feeling overly harsh.
How long does the battery last?
Bepulo toothbrushes are designed for everyday convenience.
A full charge typically lasts up to 30 days with regular use, making it easy to keep on your bathroom bench or take with you when travelling.
How do I charge my Bepulo toothbrush?
Simply connect the USB-C cable to the magnetic charging base, then plug the other end into your charging adapter.
Place the toothbrush upright on the base to charge.
- The light will stay on while charging
- It will switch off once fully charged
- A red light on the handle indicates when it’s time to recharge
Is the Bepulo toothbrush waterproof?
Yes.
Bepulo toothbrushes feature an IPX7 waterproof rating, meaning they are designed to handle everyday bathroom use, rinsing under the tap, and use around water with confidence.
Can kids use a Bepulo toothbrush?
Yes — children aged 12 and up can generally use a Bepulo toothbrush comfortably.
For younger children, we recommend adult supervision and checking with your dentist if you’re unsure what’s best for their needs.
Do you have an online manual?
Yes — we have an online manual you can access anytime.
How can I contact Bepulo?
We’re always happy to help.
📧 Email: hello@bepulo.com
🌐 Contact page: www.bepulo.com/contact
If you prefer messaging, you can also reach us via WhatsApp.